Resume

Summary

Experienced product design leader with demonstrated success in building innovative web products and SaaS platforms. Specializes in establishing UX/UI strategies and guiding creative teams towards long-term success. Showcases flexibility in meeting project needs, with expertise spanning consumer to enterprise products, including web, mobile, SmartTV, and desktop platforms

Professional Experience
Director of Product Design
Top 3 Cryptocurrency Exchange (Withheld for security)
Sep 2022 - Present
  • Led creative team across web, desktop, and mobile platforms, delivering $200B in trading volume
  • Aligned closely with stakeholders to define design strategy, prioritize features and ensure timely delivery; achieved 100% feature delivery 1st and 2nd quarters
  • Analyzed user feedback using NPS, interviews and social listening tools; identified pain points and implemented changes to increase new user profile creation by 24%
  • Stayed current with industry trends and best practices in cryptocurrency and digital asset trading to determine barriers to user adoption
Head of Product Design
Federato
2021 - Sep 2022
  • Directed design team in developing platform for Federato, an innovative machine learning underwriting platform for insurance carriers.
  • Constructed a versatile design system, from an initial concept to a fully deploy SaaS product, thus expediting the implementation process from the usual 12 to 24+ months, common with insurance enterprise software, down to just 8 weeks
VP of Product Design
Axure
2017 - 2022
  • Spearheaded the UX design team to develop a software product for a global market; product adoption grew by 40% within first three months of launch
  • Streamlined user workflow by designing and implementing new UX and UI features; increasing user adoption rate of core product feature
  • Pioneered the introduction of new cloud offerings into the existing product line, diversifying and strengthening product portfolio, resulting in a 25% increase in adoption
  • Created new branding and positioning strategies, including the design of a new logo, website the development of a design system
Director of Product Design
CrunchyRoll
2015 - 2017
  • Led the user experience team in designing and developing a large, multiple-endpoint consumer video product that exited to Sony for $1.7B
  • Created a comprehensive design vision, encompassing mobile, living room, and web platforms
  • Partnered with C-suite leaders to ensure alignment of strategic vision across business units
  • Managed and coached a 10-person creative team consisting of UX, UI, and user research
Founder, Director of Product Design
Mojave
2015 - 2017
  • Founded strategic agency providing creative and user experience services to clients worldwide; developed agency branding, built internal processes, and directed overall strategic vision
  • Conceptualized and designed National Geographic's Facebook app, which grew to over 50m followers
  • Earned numerous accolades for outstanding creative work, with Mojave recognized as one of the 'Top 99 creative agencies’
Patents

Gourley, Robert. Multi-view masters for graphical designs. 2018. US20230117793A1
Gourley, Robert. Widget container management for interactive designs. 2020. US20220129118A1
Gourley, Robert. Focused specification generation for interactive designs. 2023 US11645047B2

Licenses & Certifications

Google: Foundations of User Experience (UX) Design
Atlassian: Agile with Atlassian Jira
Stock Valuation with Comparable Companies Analysis

Skills

Design leadership • Team management • UX design • Design operations • Design Thinking • Cross- functional collaboration • Expert in design tools (e.g., Sketch, Figma, Adobe Photoshop, Illustrator, Framer, Axure) • Design systems • Data-driven design • Prototyping/Mockups • Notion •  Responsive and adaptive design • AI tools in design • Blockchain • Agile • Shapeup • Mentorship