Resume
Summary
Experienced product design leader with demonstrated success in building innovative web products and SaaS platforms. Specializes in establishing UX/UI strategies and guiding creative teams towards long-term success. Showcases flexibility in meeting project needs, with expertise spanning consumer to enterprise products, including web, mobile, SmartTV, and desktop platforms
Professional Experience
Top 3 Cryptocurrency Exchange (Withheld for security)
- Led creative team across web, desktop, and mobile platforms, delivering $200B in trading volume
- Aligned closely with stakeholders to define design strategy, prioritize features and ensure timely delivery; achieved 100% feature delivery 1st and 2nd quarters
- Analyzed user feedback using NPS, interviews and social listening tools; identified pain points and implemented changes to increase new user profile creation by 24%
- Stayed current with industry trends and best practices in cryptocurrency and digital asset trading to determine barriers to user adoption
Federato
- Directed design team in developing platform for Federato, an innovative machine learning underwriting platform for insurance carriers.
- Constructed a versatile design system, from an initial concept to a fully deploy SaaS product, thus expediting the implementation process from the usual 12 to 24+ months, common with insurance enterprise software, down to just 8 weeks
Axure
- Spearheaded the UX design team to develop a software product for a global market; product adoption grew by 40% within first three months of launch
- Streamlined user workflow by designing and implementing new UX and UI features; increasing user adoption rate of core product feature
- Pioneered the introduction of new cloud offerings into the existing product line, diversifying and strengthening product portfolio, resulting in a 25% increase in adoption
- Created new branding and positioning strategies, including the design of a new logo, website the development of a design system
CrunchyRoll
- Led the user experience team in designing and developing a large, multiple-endpoint consumer video product that exited to Sony for $1.7B
- Created a comprehensive design vision, encompassing mobile, living room, and web platforms
- Partnered with C-suite leaders to ensure alignment of strategic vision across business units
- Managed and coached a 10-person creative team consisting of UX, UI, and user research
Mojave
- Founded strategic agency providing creative and user experience services to clients worldwide; developed agency branding, built internal processes, and directed overall strategic vision
- Conceptualized and designed National Geographic's Facebook app, which grew to over 50m followers
- Earned numerous accolades for outstanding creative work, with Mojave recognized as one of the 'Top 99 creative agencies’
Patents
Gourley, Robert. Multi-view masters for graphical designs. 2018. US20230117793A1
Gourley, Robert. Widget container management for interactive designs. 2020. US20220129118A1
Gourley, Robert. Focused specification generation for interactive designs. 2023 US11645047B2
Licenses & Certifications
Google: Foundations of User Experience (UX) Design
Atlassian: Agile with Atlassian Jira
Stock Valuation with Comparable Companies Analysis
Skills
Design leadership • Team management • UX design • Design operations • Design Thinking • Cross- functional collaboration • Expert in design tools (e.g., Sketch, Figma, Adobe Photoshop, Illustrator, Framer, Axure) • Design systems • Data-driven design • Prototyping/Mockups • Notion • Responsive and adaptive design • AI tools in design • Blockchain • Agile • Shapeup • Mentorship
