Resume
Summary
Experienced product design leader with demonstrated success in building innovative web products and SaaS platforms. Specializes in establishing UX/UI strategies and guiding creative teams towards long-term success. Showcases flexibility in meeting project needs, with expertise spanning consumer to enterprise products, including web, mobile, SmartTV, and desktop platforms
Professional Experience
Director of Product Design
Kraken
Sep 2022 - Present
- Led creative team across web, desktop, and mobile platforms, delivering $200B in trading volume
- Aligned closely with stakeholders to define design strategy, prioritize features and ensure timely delivery; achieved 100% feature delivery 1st and 2nd quarters
- Analyzed user feedback using NPS, interviews and social listening tools; identified pain points and implemented changes to increase new user profile creation by 24%
- Stayed current with industry trends and best practices in cryptocurrency and digital asset trading to determine barriers to user adoption
Head of Product Design
Federato
2021 - Sep 2022
- Directed design team in developing platform for Federato, an innovative machine learning underwriting platform for insurance carriers
- Constructed a versatile design system, from an initial concept to a fully deploy SaaS product, thus expediting the implementation process from the usual 12 to 24+ months, common with insurance enterprise software, down to just 8 weeks
VP of Product Design
Axure
2017 - 2022
- Spearheaded the UX design team to develop a software product for a global market; product adoption grew by 40% within first three months of launch
- Streamlined user workflow by designing and implementing new UX and UI features; increasing user adoption rate of core product feature
- Pioneered the introduction of new cloud offerings into the existing product line, diversifying and strengthening product portfolio, resulting in a 25% increase in adoption
- Created new branding and positioning strategies, including the design of a new logo, website the development of a design system
Director of Product Design
CrunchyRoll
2015 - 2017
- Led the user experience team in designing and developing a large, multiple-endpoint consumer video product that exited to Sony for $1.7B
- Created a comprehensive design vision, encompassing mobile, living room, and web platforms
- Partnered with C-suite leaders to ensure alignment of strategic vision across business units
- Managed and coached a 10-person creative team consisting of UX, UI, and user research
Founder, Director of Product Design
Mojave
2015 - 2017
- Founded strategic agency providing creative and user experience services to clients worldwide; developed agency branding, built internal processes, and directed overall strategic vision
- Conceptualized and designed National Geographic's Facebook app, which grew to over 50m followers
- Earned numerous accolades for outstanding creative work, with Mojave recognized as one of the 'Top 99 creative agencies’
Patents
Gourley, Robert. Multi-view masters for graphical designs. 2018. US20230117793A1
Gourley, Robert. Widget container management for interactive designs. 2020. US20220129118A1
Gourley, Robert. Focused specification generation for interactive designs. 2023 US11645047B2
Licenses & Certifications
Google: Foundations of User Experience (UX) Design
Atlassian: Agile with Atlassian Jira
Stock Valuation with Comparable Companies Analysis
Skills
Design leadership • Team management • UX design • Design operations • Design Thinking • Cross- functional collaboration • Expert in design tools (e.g., Sketch, Figma, Adobe Photoshop, Illustrator, Framer, Axure) • Design systems • Data-driven design • Prototyping/Mockups • Notion • Responsive and adaptive design • AI tools in design • Blockchain • Agile • Shapeup • Mentorship